Generating Classroom Links via the HiLink Dashboard
Administrators in the HiLink platform may need to assist users who cannot use their automatically generated classroom. This guide shows how to generate a new classroom link and share it with users directly.
Potential scenarios where this guide may be needed:
Emergency Classroom Access: Ensures continuity of learning by enabling manual link generation when automated systems fail.
Educator Assistance: Allows administrators to quickly generate and distribute classroom links to instructors.
User Support & Troubleshooting: Helps administrators assist users who are unable to access their classrooms due to technical issues.
Step 1: Create a New Class
Once you have logged into the HiLink Dashboard, use the “Create” button to generate a new classroom.
Input the details of the class. Once all the details are included, click “Confirm” to create the new class.
Step 2: Retrieve & Send Link(s) to Class
Locate the class you just created in the list.
Under "Quick Actions", click the Link icon.
Choose the appropriate link based on the role:
: Provide this to instructors.
: Provide this to participants.
Copy the link by clicking the Copy icon on the right.
Send the link to your users. Instruct them to open a web browser and paste the link to access the classroom.
Additional Tips
Verify users are using a supported browser (Google Chrome or Safari).
If users continue to experience issues, advise them to clear their browser cache and cookies.
If the issue persists after following the troubleshooting steps, please contact the HiLink support team for by submitting a Help Ticket. Please allow for 24-48 business hours for a response.
Provide the following details to help us resolve the issue quickly:
: Provide this to instructors.
: Provide this to participants.